Frequently Asked Questions
Find answers to common questions about our home essentials
Are your products eco-friendly?
We prioritize sustainability by sourcing materials that are both durable and environmentally conscious whenever possible.
How do I care for my WEN home goods?
Each product comes with specific care instructions. Generally, we recommend gentle cleaning with non-abrasive materials to maintain longevity.
Do you offer warranties on furniture?
Yes, all our furniture items come with a limited 1-year warranty covering manufacturing defects.
Can I cancel my order after it has been placed?
Orders can be cancelled within 12 hours of placement. Once the item has entered the shipping process, it must be handled as a return.
Do you restock items that are sold out?
We frequently restock popular items. You can sign up for notifications on the product page to be alerted when an item is back in stock.
Are assembly tools included for furniture?
Yes, all necessary tools and clear instructions are included in the packaging for items requiring assembly.